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Holiday Order Deadlines

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Due to the high volume of shipments at this time, shipping couriers are unable to guarantee estimated delivery dates. They do not account for any unforeseen delays on the courier end (including traffic and weather condition, and surge in delivery volume).

LAST ORDER DATE TO RECEIVE BY DEC 24TH 2021

Our products have varying processing times, because sometimes, we make them just for you! Please check the production time in the product description to be fully aware of the expected ship date and product stock availability (in stock, made-to-order or pre-orders) as it does vary by product and size. 

If you're purchasing multiple products with different production time, the order will be shipped once all items are available

GERMANY

Orders shipping within Germany are estimated to arrive within 1-4 business days once shipped from our office. Keep in mind that depending on the zip code, the courier may take extra days to deliver your package. Be sure to take this into consideration when placing your order!

  • In-Stock Items - DHL Standard: If purchased by Dec 20th, your product is estimated to ship from our office by Dec 21st to receive by Dec 24th. 
  • In-Stock Items - DHL Express: If purchased by Dec 22nd, your product is estimated to ship from our office by Dec 22nd to receive by Dec 24th. 
  • Pre-Orders: Place your order now and we will add it in the queue to be shipped as soon as your styles are available. Be sure to note the estimated ship date so you can plan accordingly.
  • Made-to-Order: We begin producing the styles once the order is placed. Your order will ship by the date indicated on the product page.

UK & EUROPE

Deliveries to UK and Europe estimated to arrive within 3-5 business days once shipped from our facilities. Keep in mind that depending on the postal code, the courier may take extra days to deliver your package. Be sure to take this into consideration when placing your order!

  • In-Stock Items - DHL Premium: If purchased by Dec 16th, your product is estimated to ship from our office by Dec 18th to receive by Dec 24th. 
  • Pre-Orders: Place your order now and we will add it in the queue to be shipped as soon as your styles are available. Be sure to note the estimated ship date so you can plan accordingly.
  • Made-to-Order: We begin producing the styles once the order is placed. Your order will ship by the date indicated on the product page.

INTERNATIONAL

Orders shipping to other countries are estimated to arrive within 5-21 business days once shipped from our facilities.

  • In-Stock Items - DHL Premium: If purchased by Dec 6th, your product is estimated to ship from our office by Dec 7th to receive by Dec 24th. 
  • Pre-Orders: Place your order now and we will add it in the queue to be shipped as soon as your styles are available. Be sure to note the estimated ship date so you can plan accordingly.
  • Made-to-Order: We begin producing the styles once the order is placed. Your order will ship by the date indicated on the product page.

RETURN POLICY 

Orders placed from Dec 6th until Dec 24th, 2021 are eligible for an extended return window until Jan 6th, 2022. Orders placed after this specific period are eligible for the 14-day return policy. Please see return guidelines to see if purchased items are eligible for a return.